Design-Expert will contact a license manager to check out a seat while the program is running. The software can be installed on any number of workstations, but only 3, 5, or 10 users can be using the software simultaneously.
All licenses have access to maintenance releases (e.g. 13.0.0 to 13.0.1). The subscription licenses will have access to newer major versions of the program.
All licenses can contact support via email, which is almost always responded to in the same business day, with a maximum of 2 business days. Business hours are between 8:00 and 4:30 Central Time.