Before contacting support, be sure to look at:
This documentation, particularly the “Program Hints and FAQ” section.
The Stat-Ease website for program updates and updated documentation.
To obtain program support from Stat-Ease, you must be a registered software owner or a user on a licensed network. Please provide your Design-Expert version number and serial number before stating your question.
Visit our help page on our website to find out how to contact us.
We provide limited free help of a statistical nature. While it never hurts to ask, we may suggest that you purchase some statistical consulting. Statistical support requires a network license, or a single-user license that has paid annual support and maintenance (ASM) dues. You can contact statistical support on our website.