Before calling for support, be sure to look at:
- This documentation, particularly the “Program Hints and FAQ” section.
- The Stat-Ease web site for program updates and updated documentation.
To obtain program support from Stat-Ease, you must be a registered software owner or a user on a licensed network. The quickest way to get help is to call us, but email works particularly well because you can attach your data file. Please provide your Design-Expert version number and serial number before stating your question.
Here’s how you can reach us:
We provide limited free help of a statistical nature. While it never hurts to ask, we may suggest that you purchase some statistical consulting. Statistical support requires a network license, or a single-user license that has paid annual support and maintenance (ASM) dues. You can contact statistical support at firstname.lastname@example.org.