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Do you need statistical or technical support, or have a project that requires design of experiments (DOE) but don't know where to begin? Whether you want to solve a specific quality problem, create the perfect product, improve your process, find a cheaper but equally good solution, or validate your process and procedures, Stat-Ease can help.
Consulting Services
Consultants on top row from left to right are: Pat Whitcomb, Mark Anderson, Shari Kraber, and on the bottom row Wayne Adams and Brooks Henderson For fast help, Stat-Ease offers e-mail/phone and on-site consulting services. Most problems are solved for less than $2500. If you don't have the time or resources to learn DOE yourself, contact us for quick and cost-effective help solving your problem. Step 1—Call 612.378.9449 or e-mail stathelp@statease.com to discuss the problem so that we can determine whether or not DOE can help you. Step 2—Issue a purchase order, typically for up to $2500, for consulting services. There are no upfront charges. Step 3—Start the consulting process. We bill only for time used, when it is used. E-mail us your problem and contact information to get started. Or, call us now at 612.378.9449. Click here for more information. Stat-Ease Support Forum for Experiment Design For statistical or technical help, go to the Stat-Ease Support Forum for Experiment Design. Once there, you can view FAQs and post questions and answers. The forum is open to everyone and is moderated. Check it out and weigh in!
Statistical Support Stat-Ease offers a limited amount of free statistical support to its registered users. To see if your question qualifies for free support, contact us by phone or e-mail. Phone 612.378.9449
Technical Support Having problems with software installation, activation, or program usage? Stat-Ease offers free technical support to all of its software users. Contact us by phone or e-mail: Phone 612.378.9449
Newsletters, FAQs and DOE Resources Search our web site for answers to your specific questions. You will find a wealth of information in Mark Anderson's monthly e-mail newsletter, the DOE FAQ Alert. Sign up to receive the latest FAQ's, alerts to timely articles, free software updates, and interesting tidbits.
Check out our quarterly newsletter, the Stat-Teaser. In it you will find fun experiments, DOE articles, software and workshop news, and much more. To sign up for the printed edition, e-mail info@statease.com with your full name and address. Be sure and note that you are signing up for the Stat-Teaser. (North America only—all others should sign up for the "DOE FAQ Alert" to be notified when the latest Stat-Teaser is available for download.) Stat-Ease offers a large collection of case studies and articles on DOE. Look for applications in your industry. Reprints of some articles can also be ordered.
Training
Learn the basics of DOE in just 2 days by attending the Experiment Design Made Easy workshop. Or, if you already know the basics but need to master more advanced concepts such as mixture design or response surface methodology, attend one of our higher level 2-day workshops. For more information click here. To view our schedule of upcoming workshops click here. Register online for an upcoming workshop or call Elicia at 612.746.2038.
Software
Stat-Ease publishes Design-Ease® and Design-Expert® software for design of experiments. Design-Ease software makes factorial designs easy to set-up and analyze. Design-Expert software does everything Design-Ease does, but also handles mixture/process designs and response surface optimization. Both packages are powerful, but engineered to be easy enough that the infrequent experimenter can still use them with ease. Look here for more information on Design-Ease and Design-Expert software. To order: Phone 612.378.9449
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